For information on Canadian telephone area codes and phone numbers used for regular service, 10-digit local dialing, and numbers used for special services, visit www.cnac.ca.

For information on Internet Protocol Relay Service, visit the MTS Internet Relay Service support page.

The following three-digit N-1-1 phone numbers are used to provide easy access to services of broad public interest:

  • 2-1-1 Public Information and Referral Service – for non-emergency requests for information on community social, health and government services
  • 3-1-1 Non-emergency Municipal Government Services
  • 4-1-1 Local Directory Assistance, provided by your local telephone service provider
  • 5-1-1 Weather and Traveler Information Services
  • 6-1-1 Repair Service, provided by your local telephone service provider
  • 7-1-1 Message Relay Service, allows communication through an intermediary operator between a person using a teletypewriter (or equivalent device) and a person using a standard telephone
  • 8-1-1 Non-urgent Health Care Telephone Triage Service
  • 9-1-1 Emergency Service

Not all services are available in all areas.  Qualifying governments or agencies may email  MTS at regulatory@mts.ca to arrange for implementation of 2-1-1, 3-1-1, 5-1-1, 8-1-1 or 9-1-1.

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